Shipping Policy

1. Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Time

Domestic Shipping (within [your country]):

• Standard Shipping: 3–7 business days

International Shipping:

• Standard Shipping: 7–20 business days

• Delivery times may vary depending on the destination and customs clearance.

3. Shipping Fees

• Shipping costs will be calculated at checkout based on your delivery address and order weight.

• Free shipping is available for orders over [Your Amount] (conditions may apply).

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

5. Customs & Duties (International Orders)

• International shipments may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.

• We are not responsible for delays caused by customs procedures.

6. Delayed or Lost Packages

If your order is significantly delayed or lost in transit, please contact us at service@hellatan.com, and we will assist you in resolving the issue.